AI Voice Host
Answers common questions, handles busy and after-hours calls, captures reservation requests, texts useful links, and transfers calls that need a person.
RESTAURANT AI + DIGITAL OPERATIONS
Your phone, menu, website, and customer follow-up should work together. HospitalityFix builds the practical first layer—then helps you expand only where it creates value.
“I can help with both. What time were you hoping to visit? I can also text you our approved gluten-free menu guidance.”
The agent follows restaurant-approved information and escalates uncertainty to staff.
THE RESTAURANT AI STARTER SYSTEM
No complicated transformation project. We improve the customer-facing basics first and build a foundation the restaurant can grow into.
Answers common questions, handles busy and after-hours calls, captures reservation requests, texts useful links, and transfers calls that need a person.
Turns the approved menu into a clear assistant for ingredients, dietary questions, specials, pricing, and ordering guidance—without guessing.
Updates the mobile experience, menu, hours, reservation and ordering links, calls to action, and the information guests search for most.
Sends missed-call texts, captures guest requests, organizes inquiries, and helps management see what customers are asking for.
ONE CONNECTED CUSTOMER JOURNEY
The first release is deliberately focused. It answers, informs, captures, and hands off—while your team stays in control.
The AI host or website assistant responds immediately.
Hours, menu, policies, directions, ordering, and common questions.
Reservation request, text link, contact details, or staff transfer.
A clean summary helps the restaurant follow through without replaying the call.
RESTAURANT OPPORTUNITY ESTIMATOR
This example assumes 35% of missed reservation calls can be recovered through immediate response, text-back, and structured follow-up.
Illustrative estimate only. Actual results depend on demand, availability, conversion, and implementation.GUEST SATISFACTION + REPUTATION
After a visit, the system can send every guest the same feedback and review opportunity, surface service-recovery needs for management, and organize sentiment trends without blocking or filtering honest public reviews.
Each guest enters an approved post-visit follow-up workflow.
A timely message asks about the experience and provides the review link consistently.
Concerns trigger a service-recovery notification while every guest retains the same review option.
Management sees recurring praise, complaints, and improvement opportunities.
BUILT FOR REAL OPERATIONS
Approved knowledgeMenus, policies, specials, and answers come from restaurant-controlled information.
Clear handoffsComplaints, allergies, special requests, and uncertain answers can be escalated.
Measured rolloutStart with limited call types, review performance, then expand.
Partner transparencyDiscounts, referrals, and compensated relationships are clearly disclosed.
YOUR PRACTICAL FIRST STEP
We’ll review your phone flow, menu, website, reservations, ordering links, and missed-customer follow-up—then recommend the smallest useful system to build first.