HospitalityFixAI SYSTEMSBuild my system

RESTAURANT AI + DIGITAL OPERATIONS

Answer every guest.
Make every visit easier.

Your phone, menu, website, and customer follow-up should work together. HospitalityFix builds the practical first layer—then helps you expand only where it creates value.

✓ Start with essentials✓ Keep human handoffs✓ Expand with results
AI HOST · CALL IN PROGRESS 01:42
INCOMING CALL

“Do you have a table for four tonight—and are there gluten-free options?”

HF
AI HOST

“I can help with both. What time were you hoping to visit? I can also text you our approved gluten-free menu guidance.”

Reservation requestCapture details
Menu guidanceSend approved link
Staff handoffAvailable anytime

The agent follows restaurant-approved information and escalates uncertainty to staff.

24/7phone coverage
1clear guest experience
4starter essentials
room to expand

THE RESTAURANT AI STARTER SYSTEM

Start with what guests
use every day.

No complicated transformation project. We improve the customer-facing basics first and build a foundation the restaurant can grow into.

01

AI Voice Host

Answers common questions, handles busy and after-hours calls, captures reservation requests, texts useful links, and transfers calls that need a person.

02

Smart Menu Help

Turns the approved menu into a clear assistant for ingredients, dietary questions, specials, pricing, and ordering guidance—without guessing.

03

Website Refresh

Updates the mobile experience, menu, hours, reservation and ordering links, calls to action, and the information guests search for most.

04

Customer Follow-Up

Sends missed-call texts, captures guest requests, organizes inquiries, and helps management see what customers are asking for.

ONE CONNECTED CUSTOMER JOURNEY

From “hello” to a helpful next step.

The first release is deliberately focused. It answers, informs, captures, and hands off—while your team stays in control.

  1. 01
    Guest calls or visits

    The AI host or website assistant responds immediately.

  2. 02
    Approved information answers

    Hours, menu, policies, directions, ordering, and common questions.

  3. 03
    Action is captured

    Reservation request, text link, contact details, or staff transfer.

  4. 04
    Team receives context

    A clean summary helps the restaurant follow through without replaying the call.

RESTAURANT OPPORTUNITY ESTIMATOR

What could missed calls be costing your restaurant?

This example assumes 35% of missed reservation calls can be recovered through immediate response, text-back, and structured follow-up.

Illustrative estimate only. Actual results depend on demand, availability, conversion, and implementation.
ESTIMATED MONTHLY RESERVATION OPPORTUNITY$3,00025 potentially recovered reservations each month

GUEST SATISFACTION + REPUTATION

Follow up while the experience
is still fresh.

After a visit, the system can send every guest the same feedback and review opportunity, surface service-recovery needs for management, and organize sentiment trends without blocking or filtering honest public reviews.

01Visit completed

Each guest enters an approved post-visit follow-up workflow.

02Feedback requested

A timely message asks about the experience and provides the review link consistently.

03Management alerted

Concerns trigger a service-recovery notification while every guest retains the same review option.

04Trends summarized

Management sees recurring praise, complaints, and improvement opportunities.

THE ECOSYSTEM GROWS WITH THE RESTAURANT

Build the foundation.
Add what earns its place.

These capabilities can be introduced after the starter system is working and the restaurant's platforms, permissions, and partner arrangements are confirmed.

BUILT FOR REAL OPERATIONS

AI handles repetition.
People keep authority.

Approved knowledgeMenus, policies, specials, and answers come from restaurant-controlled information.

Clear handoffsComplaints, allergies, special requests, and uncertain answers can be escalated.

Measured rolloutStart with limited call types, review performance, then expand.

Partner transparencyDiscounts, referrals, and compensated relationships are clearly disclosed.

YOUR PRACTICAL FIRST STEP

Let’s map your restaurant’s
front door.

We’ll review your phone flow, menu, website, reservations, ordering links, and missed-customer follow-up—then recommend the smallest useful system to build first.

RESTAURANT AI ASSESSMENT

What we review

  • Phone volume and common call reasons
  • Menu, hours, policies, and guest questions
  • Current website and mobile experience
  • Reservation and ordering platforms
  • Staff transfer and escalation rules
Book my assessment